CiviQ – Smart Public Engagement

Back to Smart Stories

Improving engagement between citizens and local government and providing a new way of analysing public opinion.

CiviQ is an online public consultation tool that enables all stakeholders to make responses, submissions and comments on a range of public sector planning proposals. By encouraging collaboration in this way, the system not only delivers more transparent consultations via an abundance of powerful data that can greatly enhance decision-making, it ultimately enhances planning, policy-making, dialogue and trust.

 

The CivIQ platform is designed as a user-friendly tool that’s easy to use and can seamlessly capture, track, and analyse opinions on emotive public issues, including those being discussed in social media. Also, it allows the public to query this information in real time, in a very transparent and open manner.

 

“CiviQ helped us deliver a more open public consultations platform where submissions can be captured and queried across time, place and theme” Dominic Byrne, Head of IT Fingal County Council.

 

 

 

The tool is designed for all stages of public consultations and is currently being used by Fingal County Council, in a number of different ways:

 

  • CiviQ Submissions – This is an open public submissions platform where information can be queried across consultations, region and theme, and it also includes map commenting. ‘CiviQ Submission’ represents a completely new way for Councils to communicate and capture the opinions of people who have an interest in a particular development.

 

  • CiviQ Perspectives – This is an opinion analysis platform that shows all opinions on a certain issue, including submissions, media, and social media. The platform can reveal interesting perspectives that might otherwise have remained hidden in previous reporting mechanisms.

 

  • CiviQ Deliberation (alpha) – This incorporates real-time shifts in opinion during public deliberations; will be used by public organisations when a controversial policy is being negotiated.

 

Finally, CiviQ intends to promote a new approach to conflict management and decision making in complex, highly important social issues, improving critical thinking, context-awareness of user opinion, and exposure to alternative points of view.

 

 

Latest Smart Stories

Trialling and testing innovative solutions to “Last Mile Delivery” challenges in Dublin

A desire to find a way to improve the efficiency and effectiveness of urban deliveries, whilst reducing congestion, improving air quality, reducing noise pollution and increasing road safety, were the...

Reducing staff reliance on private vehicles in the city

From excessive congestion to poor air quality, reliance on private cars in urban centres can have a host of negative impacts on how we experience our cities. In an effort...

South Dublin County Council Local Mental Health Services App

South Dublin County Council have launched Mindmindr 2019, an app that provides contact details and information on local mental health services. The new app was developed in conjunction with the...

Get involved

We believe that collaboration is the best approach to find innovative solutions to Dublin’s challenges. If you are working on a smart city solution and would like to test it in Dublin, we would like to hear from you.