Privacy and Cookies Policy

Privacy Policy

Who are we?

Smart Dublin is an initiative of the four Dublin local authorities; Dublin City Council, Dun Laoghaire-Rathdown County Council, South Dublin County Council and Fingal County Council. Smart Dublin is governed by a steering committee with representatives from each of the above authorities and Maynooth University. The Smart Dublin Regional team manage day to day operations and is located in Dublin City Council Offices, 3 Palace Street, Dublin 2, Ireland.

Through collaboration and engagement with technology providers, researchers and departmental staff, Smart Dublin is focused on driving innovation and developing solutions which address challenges across the Dublin region; making it a better place to be, live, work and do business.

The WordPress site is maintained by the Smart Dublin Regional team on behalf of the four Dublin local authorities. Smart Dublin’s Open Data Store Dublinked, is powered by CKAN and maintained by Derilinx as part of a managed service on behalf of Smart Dublin.

Why do we have a Privacy Statement?

Smart Dublin has created this privacy statement in order to demonstrate our firm commitment to privacy and to assure you that in all your dealings with Smart Dublin we will endeavour to ensure the security of the data you provide to us. Any personal information which you volunteer will be treated with the highest standards of security and confidentiality, strictly in accordance with the General Data Protection Regulations (GDPR) 2018 and the Data Protection Acts, 1988 and 2003.

Personal data may be submitted by you through email, our websites, application forms, surveys, correspondence with the team or by subscribing to our newsletter.   We may also obtain information about you from other sources such as other local authority departments, government or statutory bodies and also from other third parties (including members of the public) and from public sources where required.  Smart Dublin commits to using personal data which is: –

  • Obtained lawfully, fairly and in a transparent manner
  • Obtained for only specified, explicit and legitimate purposes
  • Adequate, relevant and limited to what is necessary for purpose for which it was obtained
  • Recorded, stored accurately and securely and where necessary kept up to date
  • Kept only for as long as is necessary for the purposes for which it was obtained.
  • Processed only in a manner that ensures the appropriate security of the personal data including protection against unauthorised or unlawful processing.

Occasionally we may be required to contact you.  When you provide personal data to a department within one of the local authorities under the Smart Dublin umbrella, it may be shared with other departments across the Councils as long as such sharing is relevant, proportionate and reasonably necessary for the purpose of providing you with the service or information that you requested.

Smart Dublin may also share your information with other organisations where necessary and permitted or required by applicable law. Personal data may also be shared with third party data processors responsible for supporting Smart Dublin operations.

Legal Basis

The main legal basis for processing your personal data is that such processing is (i) necessary for us to comply with our legal obligations and/or (ii) necessary for us to carry out our tasks in the public interest and/or in the exercise of official authority vested in us.

Data Retention

We will retain your personal data only for as long as we require it for the performance of our functions, after which time it will be deleted by appropriate and secure methods.  In the unlikely event that we are required to transfer your data outside of the European Economic Area (“EEA”) we will only do so where we can secure the transfer with appropriate safeguards and where we have a legal right to do so.

Your Rights

You have the following rights, in certain circumstances and subject to applicable exemptions, in relation to your personal data:

  • the right to access the personal data that we hold about you, together with other information about our processing of that personal data;
  • the right to require us to rectify any inaccuracies in your personal data;
  • the right to require us to erase your personal data;
  • the right to request that we no longer process your personal data for particular purposes;
  • the right to object to our use of your personal data or the way in which we process it; and
  • the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller.

Please note that to help protect your privacy, before granting access to personal data and you may be asked for proof of identity.

If you would like to exercise any of these rights, you can submit a written request to Smart Dublin outlining the specific details of the request:

Smart Dublin
Dublin City Council Offices,
2nd Floor
3 Palace St.
Dublin 2


You can submit your request to the Data Protection Officer in the relevant local authority:

Local Authority



Dublin City Council  

01 2223775 

Dun Laoghaire-Rathdown County Council

01 2054827

South Dublin County Council

01 4149000

Fingal County Council  

01 8905162

All valid requests will be processed without undue delay and in any event within one month of receipt of the request.  This period may be extended by up to two further months where necessary.

For any other queries relating to the Privacy Statement or Data Protection policies, please contact the designated Data Protection Officers.

Right of Complaint to the Office of the Data Protection Commission

If you are not satisfied with the outcome of the response you received from the local authority in relation to your request, then you are entitled to make a complaint to the Data Protection Commission who may investigate the matter for you.

The Data Protection Commission’s website is or you can contact their Office at:

Lo Call Number: 1890 252 231


Postal Address: Data Protection Commission, Canal House, Station Road, Portarlington, Co. Laois. R32 AP23.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Other Websites and Social Media

Our website contains links to other websites. This privacy statement only applies to the websites and the services provided by Smart Dublin. When you link to other websites you should read their own privacy policies.

If you connect with Smart Dublin or Dublinked using social media channels such as Twitter and Facebook, we will receive data about you as per the Social Media sites terms and conditions. Please refer to the specific site for further information.

Changes to our Privacy Statement

We keep our privacy statement under regular review and we will place any updates on this web page. This privacy policy was last updated on 22 January 2019.

Governing Law and Jurisdiction

This privacy statement and all issues regarding this website are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.

Cookies Policy

Like many other sites, Smart Dublin uses cookies, which are small text files that can help websites improve their services to users. Some cookies can be read by the website on your return visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the website can “remember” you on your return visit. Other cookies are deleted when you close your browser and only relate to the working of the website.

Why do we collect this Information?

Our cookies help us improve the speed and security of the site and to measure the behaviour of our visitors so we can improve our site and your experience. Smart Dublin will neither make attempts to identify individual visitors, nor associate the details with any individual. The information will be used only for statistical and other administrative purposes and to improve your experience using our websites.

Listed below are the cookies in use on our websites:

Google Analytics

This website uses Google Analytics to collect information about how visitors to and use the website. Google sets a number of cookies to make Google Analytics work. The type of information that is collected includes how users get to and, what devices are being used, how long users spend on particular pages, how many users visit the site and how many users visit particular pages. This helps us to improve the sites.

You can find further details on Google’s privacy policy for Google Analytics here:

Managing Cookies

Most browsers allow you to turn off cookies or to customise your settings for cookies. For more information please see the links below in relation to cookie settings for the most popular browsers. Please note that if you turn off cookies or change your settings, some features of the Smart Dublin websites may not work correctly.

Additional information

Further information on cookies can be found at: